As the Director of Graduate Studies, Dr Ng administers the academic programmes of the Jeffrey Cheah Institute and the Jeffrey Sachs Center in two main areas: office administration and academic quality management. The administration activities include student relations, teaching staff engagement, marketing & branding; while the academic quality management covers curriculum development and programme standards. Trained in Computer Science and Management Science, Dr Ng has 10 years’ experience in the IT industry, and 22 years in academia. For the last 15 years, has been involved in education of adult learners. This includes 10 years as the Director of Victoria University Postgraduate programmes at Sunway College.